**Q: What should I do if the illustrations are not appearing?**A: First, make sure you're connected to the internet since our magical illustrations need a little bit of internet sparkle to appear. If you're online and still no pictures show up, try closing the app and reopening it. If that doesn't work, a grown-up can help you clear the app's cache or check for updates in the App Store.

**Q: Why do the illustrations take a long time to load?**A: Sometimes, creating magic takes a bit of time! It might be because many kids like you are making stories at the same time or your internet connection is playing hide and seek. If it's really slow, you can ask a grown-up to check your Wi-Fi or data connection.

**Q: How can I change an illustration if I don't like it?**A: Easy peasy! Just tap on the illustration and you'll see an option to 'Redo'. Remember, each time you ask Tale for a new picture, it might take a moment to create it, so a little patience brings the best magic!

**Q: Can I add my own drawings to the story?**A: Oh, that would be awesome, wouldn't it? Right now, Tale creates the pictures for you, but we love your idea! We're always working on new magic, so stay tuned for updates. Meanwhile, you can always draw your pictures on paper and keep them with your Tale storybook!

**Q: The illustrations don't match my story. What's happening?**A: Oops! Sometimes Tale might get a little mixed up. Make sure the words in your story are clear because Tale uses those words to think of the pictures. If the words are jumbled, Tale might get confused. If it's still not right, you can always ask Tale to try again or ask a grown-up for help!

**Q: My app crashed while generating an illustration. Will my story be saved?**A: Don't worry! Tale is pretty good at remembering things. Your story should be saved up to the last point before the app closed. Just open the app again and check your story. If something is missing, you might have to retell a little bit of your tale.

**Q: The colors in my illustrations are weird. How do I fix them?**A: Colorful illustrations are the best! If the colors look strange, it might be due to a display issue. Ask a grown-up to help check your device's screen settings. If everything there looks good, try restarting the app to see if that clears things up.

**Need more help?**If these tips don't solve the problem, a grown-up can contact our support team through the app or by visiting our support page for more magical assistance!